Shipping policy

Logistics & Shipping Policy

Thank you for shopping at our site. We are committed to providing you with a personalized, fast, and efficient local delivery service.

1. Order Processing

  • All orders are processed and prepared for shipment within 1-3 business days after the order is placed.

2. Shipping Destination

  • Our current delivery service area is exclusively limited to the Greater Accra Region in Ghana.

3. Order Confirmation & Delivery Arrangement

  • Crucial Step: After your order is prepared and before it is dispatched, our customer service representative will contact you via phone or instant message (e.g., WhatsApp) to finalize your order details and to agree on a convenient delivery time and a specific location.

  • Your order will only be dispatched for delivery after we have received your verbal or written confirmation.

4. Delivery Time

  • Once your order has been confirmed with you, we pledge to deliver your items to your specified location within 3 days.

5. Shipping Method

  • We offer a Cash on Delivery (COD) service. Please ensure you are available at the agreed-upon time and location with cash ready for payment to our delivery personnel.

  • Your order will be delivered by our in-house delivery team or our trusted local courier partners.

6. Contact Us If you have any questions about your order status or our delivery arrangements, please feel free to contact us at Customer Service Email or Phone Number.

@2025,africamall
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